If some regions such as Hokkaido or Okinawa take longer to reach, you can add transit days for each prefecture.
Set this in the app: open Delivery settings, go to "Product and destination rules" on the overview, then Settings by prefecture.
Steps
- Turn on Add transit days by prefecture.
- For each region, enter the days to add to the default transit days. 0 keeps the default. The resulting days are shown next to the field.
- If days differ within a region, open Set by prefecture and enter them for each prefecture.
- Select Save.
What customers see in the cart
A Destination prefecture field appears in the cart picker.
- After a prefecture is chosen, only dates that can be delivered there are offered.
- Before a prefecture is chosen, only dates that work for every prefecture (the longest) are offered.
- The chosen prefecture is remembered on the customer's device. It is not saved to the order.
Good to know
- Checkout also validates against the destination prefecture's days. If the actual destination differs from the prefecture chosen in the cart and the date can't be met, checkout follows your Checkout behavior setting (customers are asked to go back to the cart and choose again).
- At checkout, only the destination prefecture is read. It isn't sent to the app and isn't stored.
- This setting is not shown when the selection type is time slot only.
- When the cart includes a product whose tag has no date (time slot only or no date selection), the prefecture field is not shown.
