This example stops the same customer from receiving the gift again and again. Omake doesn't count gifts per customer by itself, but you can tag customers who received a gift with Shopify Flow and exclude that tag in the gift rule's conditions. From the second order on, no gift is added. Customer tag conditions are available on the Pro plan and above, and Omake's Flow triggers on the Business plan and above.
Steps
- Open Shopify Flow and create a new workflow. For the trigger, choose Omake > Gift order created.
- Add the Add customer tags action, and enter a tag that marks customers who received a gift, such as
omake-received. Turn the workflow on. - In Omake, open Gift rules and edit the gift rule.
- Under Basic settings, select Add condition and set Applies to to Customer tag. Choose Customers with none of the tags (including guests), and enter the same tag as in step 2,
omake-received. - Select Add condition again, set Applies to to Login status, and choose Logged in. Customers who aren't logged in can't be identified by tag, so the gift goes only to logged-in customers.
- Check that How conditions combine is set to Meet all conditions (AND), and select Save.
Check it
When a logged-in customer places an order with the gift, the omake-received tag is added to the customer shortly after. If the same customer meets the conditions again, no gift is added, and the gift is also blocked at checkout.
Good to know
- The tag is added after the order. If a customer starts a second checkout in another window before the first order is placed, both orders can get the gift.
- Guest checkouts no longer get the gift. To give it to guests too, skip the condition in step 5 (guests can then receive it any number of times).
- If you're not on the Business plan, use Flow's Order created trigger, check that the order contains the gift product, and then add the customer tag.
- To allow one gift per campaign, use a different tag for each campaign (for example,
omake-2026-winter).
